rt999's Commitment to Responsible Gaming
Play for fun, stay within your limits. rt999 is always here to keep your gaming experience safe, controlled, and healthy.
Important Notice: Online gaming is a form of entertainment. It is never a reliable source of income. If you feel that gaming is having a negative impact on your daily life, family relationships, or financial situation, take a break immediately and contact our support team.
rt999 believes that building a healthy gaming culture is not just the platform's responsibility — it is a shared responsibility for all of us. In respect of the trust placed in us by millions of gamers in Bangladesh, we have placed responsible gaming at the heart of our platform.
Gaming should be enjoyable and entertaining. When it becomes a compulsion, that is a sign of a problem. Our goal is to help you recognise that boundary and, when needed, provide the right tools and support.
At rt999, we strictly enforce the 21+ age rule. There is no way for minors to open an account. You are required to confirm your correct age at registration. We believe that responsible gaming begins with proper age verification.
Our Safety Tools
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, you must wait 24 hours, so that decisions are not made in the heat of the moment.
Time-Out Break
If you feel you need to pause, use the time-out feature. You can temporarily suspend your account for a set period, from 24 hours up to six weeks. Logging in will not be possible during this time.
Self-Exclusion
If gaming has become a serious problem, choose self-exclusion. This step will close your account for the long term and stop all promotional messages. Our support team will provide full assistance throughout this process.
Reality Check Reminders
Set your own time limits. Once the specified time has passed, rt999 will send you a reminder so you know how long you have been playing and how much you have spent in total.
Loss Limit Setting
Decide in advance how much you are willing to lose before stopping. When the set loss limit is reached, the session ends automatically. This helps reduce the tendency to place impulsive bets.
21+ Age Verification
Only individuals aged 21 or above can open an account at rt999. Age is verified at registration, and additional verification may be requested in suspicious cases.
Signs of Problematic Gaming
Ask yourself a few questions to understand whether gaming is becoming a problem. If more than one of the signs below seems to apply to you, do not delay in seeking help.
- You are spending more than your budget and keep playing to try to win back lost money.
- You are prioritising gaming above your family, friends, or work responsibilities.
- You feel restless, irritable, or anxious when you cannot play.
- You are hiding how long and how much you play from family or friends.
- You are taking on debt or dipping into savings to cover gaming costs.
- You repeatedly fail when you try to stop playing.
- Your sleep, eating, or mental health is being affected.
If any of the signs above apply to you, take a break immediately. rt999's 24/7 support team is ready to help in Bengali. Email us at: [email protected] — or contact us directly via live chat.
Ways to Help Yourself
Keep a Gaming Diary
Write down how long you play each day and how much you spend. This habit will help you understand your gaming patterns and control overspending.
Talk to Someone Close to You
Have an open conversation with family or friends about your gaming. Sharing with someone close rather than keeping it to yourself makes it much easier to solve problems.
Set a Time Limit
Decide how long you will play before you start. Set a timer and stop as soon as it goes off — no matter how exciting the moment may be.
Keep a Separate Budget
Set a separate budget for entertainment and spend only that amount. Never use your main savings or emergency funds for gaming.
Find Alternative Entertainment
Turn your attention to watching cricket, reading books, spending time with friends, or learning a new skill. Having multiple sources of entertainment reduces dependence on gaming.
Get Support
rt999's support team is available 24/7 in Bengali and English. Reach us at any time via live chat or email at [email protected].
What Parents Can Do
If you have children or teenagers in your household, use parental control software on your devices. Always keep your rt999 login details secure and make sure minors cannot access the platform.
Several well-known parental control tools are available in Bangladesh that let you restrict access to specific websites or types of content. Have an open conversation with your children about online safety.
rt999 never supports gaming by minors. This platform is designed exclusively for users aged 21 and above. If you suspect that a minor is using your account, contact us immediately.
Frequently Asked Questions
Play Responsibly, Enjoy Yourself
Enjoy gaming at rt999 — within your limits, safely. Our support team is always here whenever you need us.
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